Exporting Messages and Missed Calls

You can export your messages or Missed Calls from within the Inbox including the Tags section. Tags are filters applied in Activities. To export;

Step 1:  Open the section you'd want to export the messages from E.g The SMS Received section. 

Step 2: Check the messages to export by checking the box next to each (1).  In case you'd want to select all of them, check the box  at the top menu bar (2). 

Click the  'Export all ' button (3).
Step 3:Select either PDF or CSV file option when prompted. Use the CSV option if you intend to edit the data or use in another application and the PDF option when you only want a report. 


Note: For windows users, ensure that the final names of the files downloaded always end with either .csv for csv exports or .vcf for vcard exports. This is because windows imposes a character limit on the names of files. The number of characters is calculated to include the entire path name of the file on the computer. Another remedy to this is to ensure you do not store the export files in deep nested folders to ensure the resultant full path for the files does not exceed the limit. For reference the typical length an export file from Frontline is 66 characters.

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