What do I need to get started with FrontlineSMS desktop software?

Current  FrontlineSMS versions 2.4 and above support Android connections- FrontlineSync and SMSSync. These two apps can be downloaded from the google play store. In addition to these two, GSM modems and Mobile phones are also supported. 

Using the Android connections 

Below are some very helpful guides on how to get started with these two connections as well as the setup procedures. 

Getting started with FrontlineSync 

Getting started with SMSSync 

Using Modems and Phones 

You require the following to properly set up these;

  • A cable to connect your phone to your computer – only needed if you are using a mobile phone rather than a modem; Ensure that you are using the correct cable. Many cables will fit phones they are not intended for and using the wrong cable may prevent your computer from recognizing your device.
  • An installed driver for your phone; A missing, corrupt or invalid driver will prevent your computer from recognizing your phone or from properly connecting. To install drivers follow the instructions to install the modem’s device management software, which will include the appropriate driver. Normally this will be automated. Some modems ask that you install their drivers separately before inserting the device; check the instructions provided with the device.
  • Software to access your phone on your computer

To ensure that your phone, computer or device works with FrontlineSMS, see the Phones and Modems article. 

We rely on our users to share their experiences with the FrontlineSMS community and to help populate our crowd-sourced device database. If you use a phone or USB device that is not on our list of working devices, let us know. Fill out a New Report about the device you have tested.

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