Using Frontline section by section

Inbox: managing your SMS, Missed Calls and requests

• ★ Getting around the Inbox
• ★ Scheduling a message to be sent later
• Using Custom Fields to add dynamic content to your messages
• Using the Magic Wand tool
• Organising your Interactions using tags
• Managing SMS Interactions
See all 9 articles

People: manage your contacts

• ★ Add multiple Contacts to your Frontline workspace in batches using bulk import
• Exporting Contacts from Frontline
• Creating a Smart Group
• Viewing a Contact's details
• Editing a Contact's details
• Adding Contacts into your workspace one by one
See all 11 articles

Activities: choosing them and configuring the all-powerful

• ★ Getting around the Activities page
• Send automatic "fallback" SMS reply to messages that do not trigger any Activity
• Autotag SMS
• Autoreply to SMS
• Add contacts to a Group using Subscriptions Activity
• Creating an SMS Autoforward
See all 15 articles

FrontlineSync (our gateway Android App)

• ★ How to connect FrontlineSMS to your Android phone and set up your SMS gateway
• ★ The 5-step FrontlineSync connection checklist
• ★ Help with Device Support for FrontlineSync
• About the FrontlineSync Dashboard
• About Inbound, Outbound SMS, Missed Calls and how they are handled in FrontlineSync
• Options in FrontlineSync explained
See all 16 articles

Web Services and Integrations

• Connecting InfoBip to FrontlineSMS
• Connecting to Salesforce
• API Web services and Integrations
• Connecting to NationBuilder

Connections

• Connecting FrontlineSync To FrontlineCloud
• Registering for a Nexmo Account
• Connecting to Nexmo
• Migrate from old to new Nexmo Connection
• Connecting txtNation to FrontlineCloud
• Registering for a Twilio Account
See all 12 articles

Settings

• How to Cancel Your Paid Subscription
• Editing your profile details in FrontlineCloud
• Search in Frontline
• Getting started with the Settings page.
• Importing and Exporting
• Accessing your System Logs
See all 7 articles

Subscriptions and Billing management in Frontline

• Switch to a different industry or revert to the classic industry
• How to cancel paid FrontlineCloud subscriptions and prevent further credit card charges
• Switching a locked workspace to the Free plan
• How do I upgrade from Free trial to a paid subscription
• How do I sign up for a FrontlineCloud account?