Using Frontline section by section

Inbox: managing your SMS, Missed Calls and requests

• ★ Getting around the Inbox
• ★ Scheduling a message to be sent later
• Using Custom Fields to add dynamic content to your messages
• Using the Magic Wand tool
• Organising your Interactions using tags
• Managing SMS Interactions
See all 9 articles

People: manage your contacts

• ★ Add multiple Contacts to your Frontline workspace in batches using bulk import
• Exporting Contacts from Frontline
• Viewing a Contact's details
• Editing a Contact's details
• Adding Contacts into your workspace one by one
• Managing groups
See all 10 articles

Activities: choosing them and configuring the all-powerful

• ★ Getting around the Activities page
• Autoreply to SMS
• Add contacts to a Group using Subscriptions Activity
• Creating an SMS Autoforward
• What are the 'Classic' FrontlineSMS Activities?
• Creating a poll (Simple Survey)
See all 13 articles

FrontlineSync (our gateway Android App)

• ★ The 4-step FrontlineSync connection checklist
• How to configure SMS Rate Limiting on FrontlineSync
• Help with Device Support for FrontlineSync
• FrontlineSync automatically sends crash reports
• Retrying upload of failed incoming messages or missed calls
• Creating a FrontlineSync connection on FrontlineSMS
See all 15 articles

Web Services and Integrations

• Connecting to Salesforce
• API Web services and Integrations
• Connecting to NationBuilder

Connections

• Connecting FrontlineSync To FrontlineCloud
• Registering for a Nexmo Account
• Connecting to Nexmo
• Migrate from old to new Nexmo Connection
• Connecting txtNation to FrontlineCloud
• Registering for a Twilio Account
See all 12 articles

Settings

• Editing your profile details in FrontlineCloud
• Search in Frontline
• Getting started with the Settings page.
• Importing and Exporting
• Accessing your System Logs
• Usage Stats

Subscriptions and Billing management in Frontline

• Switch to a different industry or revert to the classic industry
• How to cancel paid FrontlineCloud subscriptions and prevent further credit card charges
• Switching a locked workspace to the Free plan
• How do I switch between Starter and Pro Subscriptions
• How do I upgrade from Free to a Starter or Pro subscription
• How do I sign up for a FrontlineCloud account?